ServiceNow
VerifiedEnterprise ServiceNow ITSM integration for security incident management. Bridge security operations with IT service management using automated ticket creation and workflow orchestration.
Quick Setup Guide
Install the Cyberix application from your platform app marketplace
Authorize the required permissions and API access scopes
Configure the webhook endpoint URL in Cyberix settings
Set up channel routing and notification preference rules
Configure incident escalation thresholds and on-call schedules
Test alert delivery and verify the integration is working
Key Features
- ITSM integration
- Change management
- CMDB enrichment
- Workflow automation
Security Features
- End-to-end message encryption
- OAuth token secure storage
- Webhook signature verification
- Alert content sanitization
- Access token rotation
- Data minimization controls
Integration Benefits
Instant Alert Delivery
Deliver security alerts to the right people through their preferred collaboration tools the moment a threat is detected, eliminating notification delays.
Streamlined Response
Automate incident response workflows across collaboration tools — from alert to ticket to resolution — reducing mean time to respond dramatically.
Team Coordination
Keep security and operations teams aligned during incidents with automated status updates, escalation paths, and cross-platform coordination.
Technical Specifications
Common Use Cases
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